About First Actuarial

First Actuarial has been around since 2004, when a small group of like-minded actuaries came together to bring fresh thinking to pensions consultancy. Two decades later, our strong growth path has continued year on year, and we now employ around 500 people across seven locations.

We’re still an independent business with no chargeable hours targets, giving our people the time to deliver their best work and excel. We shape our high-quality services by listening closely to our clients’ needs. And we price those services fairly.

As we develop our business, prospects for our people grow. Our Basingstoke, Birmingham. Leeds, Manchester, Peterborough, London and Tonbridge offices provide supportive work environments where everyone can make a difference. We enjoy work and celebrate our successes. And we provide support and helpful feedback so we all learn and improve.

We love numbers, but we love people more. Staff wellbeing and work-life balance have always been core values. Beyond the firm, we’re known for our integrity. We’re happy to challenge conventional thinking and speak up. Our pioneering work is set to transform the lives of millions of younger people with a new type of pension.

The Role

We are recruiting for a Process and controls analyst. This is a role for someone with excellent organisations skills, excellent communication skills, and someone who is keen to utilise their existing pensions administration experience in a national role supporting pensions administration teams.

As this is a national role, the successful applicant may be required to travel to all offices, although this will be minimal/infrequent.

This role can be based in either of our seven offices.

Responsibilities of the role

• Draft and amend procedures, checklists, and standard letters based on legislative changes or best practice updates
• Create communications for admin-wide process changes
• Compile internal audit and right-first time reports for senior staff
• Support producing and delivering of webinar content
• Assist with drafting materials and performance metrics to improve admin processes and outcomes
• Help integrate and monitor processes with external suppliers, and handle related queries
• Provide occasional support to the Implementation Manager when time permits
• Stay current with pensions legislation and industry guidance related to administration

Experience

• Strong knowledge of Defined Benefit pension schemes and relevant legislation
• Some exposure to Defined Contribution pension schemes and legislation
• Proactive in personal development and continuous learning
• Supportive of change initiatives and implementation
• Logical and balanced problem-solving approach considering multiple stakeholder perspectives
• Minimum 8 GCSEs including Maths and English
• A Levels, degree, or professional qualifications are beneficial

Skills & Attributes

• Strong communication and emerging negotiation abilities
• Developing analytical thinking and report-writing proficiency
• Comfortable presenting to diverse teams with varying technical expertise
• Confident discussing pension-related topics with professionals
• Active listening to incorporate ideas from across the firm
• Open to constructive feedback and committed to improvement
• Positive attitude, fairness, and a collaborative team spirit
• Lead by example in performance and continuous development
• Advanced or developing proficiency in Microsoft Word and Excel
• Familiar with pensions administration and task management systems

What we offer you

We’ll actively support you as you build your career – and reward you for doing so. At every level of seniority, we offer:

• A competitive remuneration package, including bonus and profit-sharing payments
• Private health insurance, life insurance and income protection insurance
• 25 days annual leave as standard, increasing with length of service, an extra day at Christmas, plus bank holidays and the option to purchase additional holidays
• A non-contributory pension
• Full training and study support.

We have hybrid working in place for colleagues who prefer home-working for part of the week. We’re also flexible on working day arrangements and will happily accommodate a range of personal commitments from day one.

Our straightforward, interview-based approach to recruitment ensures equal opportunities for all applicants.

Please note that we can only accept candidates who have a right to work in the UK.

Apply now with covering letter and CV